Software Alternatives, Accelerators & Startups
Register | Login

Raychat VS CliPlace

Compare Raychat VS CliPlace and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Raychat logo Raychat

Online customer support

CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot
  • Raychat Landing page
    Landing page //
    2023-05-09
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

Raychat features and specs

No features have been listed yet.

CliPlace features and specs

  • Notifications
    Notification of ticket status changes or added comments from the support team
  • Customer portal
    Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • Сreation and management of tickets
    Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context
    Educate your customers with right content in right time
  • Access management
    Grant access to all your contacts or select chosen
  • Communication history
    Customer personal portal with communication history

Category Popularity

0-100% (relative to Raychat and CliPlace)

Raychat

CliPlace

Customer Service
42 42%
Customer Service
58% 58
Customer Support
40 40%
Customer Support
60% 60
Help Desk
32 32%
Help Desk
68% 68
SaaS
100 100%
SaaS
0% 0

User comments

Share your experience with using Raychat and CliPlace. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Raychat and CliPlace

Raychat Reviews

We have no reviews of Raychat yet.
Be the first one to post

CliPlace Reviews

  1. Issa
    · CCO at MagneticOne ·
    CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    👍 Pros:    Сustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    👎 Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

What are some alternatives?

When comparing Raychat and CliPlace, you can also consider the following products

App Samurai - App Samurai is a mobile marketing technology company providing pinpoint solutions with in-house technologies.

HelpDesk - The easiest help desk system for a team like yours.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Loading...