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RapidSpike VS SolarWinds Service Desk

Compare RapidSpike VS SolarWinds Service Desk and see what are their differences

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RapidSpike logo RapidSpike

RapidSpike is a reliability, performance and security monitoring service for transactional websites. Using next-generation synthetic monitoring & deeper than ever before data, RapidSpike is for businesses serious about protecting their online revenue

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • RapidSpike Landing page
    Landing page //
    2023-01-20

The RapidSpike tool helps secure, understand & improve online business by capturing, aggregating, & analysing multiple data sources to provide key insights about your digital platforms & your real user experiences. At RapidSpike we want people to have a clear understanding of their digital platforms and real user experiences so they can make more informed decisions on how to improve user happiness, revenue conversion, and platform stability.

RapidSpike also improves stakeholder visibility by monitoring system performance, availability & reliability, assessing security vulnerabilities and using synthetic monitoring alongside real user experience data to alert you to real-time issues.

RapidSpike brings you visibility, understanding, and clarity enabling better decision making which will keep you online & secure, enhance your user experiences & improve revenue conversion which helps you gain a competitive advantage.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

RapidSpike

Website
rapidspike.com
Pricing URL
Official RapidSpike Pricing
$ Details
paid Free Trial £25.0 / Monthly
Platforms
Browser Google Chrome Web Firefox Safari Magento Shopify BigCommerce WooCommerce
Release Date
2016 November
Edit details

SolarWinds Service Desk

Website
solarwinds.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

RapidSpike features and specs

  • Performance Metrics: Website Core Web Vitals and Deep Page Performance Metrics
  • Security: Attack Detection for Website Payment Theft
  • Error and warning alerting: Alerting to anywhere you choose 24/7 across Global Locations
  • Synthetic Traffic: Synthetic monitoring of critical website user journeys

SolarWinds Service Desk features and specs

No features have been listed yet.

RapidSpike videos

+ Add

Overview of RapidSpike

More videos:

  • Demo - Attack Detection
  • Demo - RapidSpike Introduction

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to RapidSpike and SolarWinds Service Desk)

RapidSpike

SolarWinds Service Desk

Monitoring Tools
65 65%
Monitoring Tools
35% 35
Help Desk
0 0%
Help Desk
100% 100
Website Monitoring
100 100%
Website Monitoring
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using RapidSpike and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare RapidSpike and SolarWinds Service Desk

RapidSpike Reviews

Top 13 Best Pingdom Alternatives 2019 to Monitor Websites
Rapidspike also offers advanced monitoring including WHOIS and SSL and show their expiry and other statistics. If Google blacklists your site due to malware reasons then in the Google searches your site mark with a caution sign and so visitors receive warnings whenever they try to enter and thus they may not visit your site.
Source: www.hostingsprout.com

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing RapidSpike and SolarWinds Service Desk, you can also consider the following products

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

UptimeRobot - Free Website Uptime Monitoring

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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