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RackTables VS Freshservice

Compare RackTables VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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RackTables logo RackTables

Racktables is a nifty and robust solution for datacenter and server room asset management.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • RackTables Landing page
    Landing page //
    2021-09-23
  • Freshservice Landing page
    Landing page //
    2023-06-09

RackTables videos

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Freshservice videos

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Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to RackTables and Freshservice)

RackTables

Freshservice

Monitoring Tools
36 36%
Monitoring Tools
64% 64
Project Management
0 0%
Project Management
100% 100
Log Management
100 100%
Log Management
0% 0
Product Deployment
100 100%
Product Deployment
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RackTables and Freshservice

RackTables Reviews

11 NetBox Alternatives
RackTables is a great application that is very useful and helpful for their clients in several niches like network addresses, space in racks, and much more that can explore. The most important feature this application offers is documenting hardware assets and network configuration, due to these features, this application is differentiated from other alternatives. This is a...
Source: www.justalternativeto.com
12 Open Source/Commercial Software for Data Center Infrastructure Management
RackTables is an open-source tiny tool for datacenter and server room asset management to keep track of hardware assets, network addresses, space in racks, network configuration, and much much more!
Source: www.tecmint.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RackTables mentions (0)

We have not tracked any mentions of RackTables yet. Tracking of RackTables recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing RackTables and Freshservice, you can also consider the following products

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Redmine - Flexible project management web application

Opendcim - a free, web based Data Center Infrastructure Management application.

Basecamp - A simple and elegant project management system.

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