Software Alternatives & Reviews

Raaft VS BoldDesk

Compare Raaft VS BoldDesk and see what are their differences

Raaft logo Raaft

Reduce SaaS churn

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Raaft Landing page
    Landing page //
    2023-03-09

Raaft helps SaaS companies reduce churn and collect better feedback from customers.

When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving, and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.

  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Raaft

Website
raaft.io
$ Details
freemium
Platforms
-
Release Date
2018 January

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Raaft features and specs

  • Cancel Flows: Yes
  • Offboarding: Yes
  • Product Feedback: Yes

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Raaft videos

Raaft Demo

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Raaft and BoldDesk)
Customer Retention
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Success
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Raaft and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Raaft mentions (0)

We have not tracked any mentions of Raaft yet. Tracking of Raaft recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Raaft and BoldDesk, you can also consider the following products

ProsperStack - Subscriber retention done right.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChurnKey - The only platform that fixes every type of churn for you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upzelo - Upzelo helps you fight churn, increase retention and revenue through real-time data, customized offers, and better customer feedback.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!