Software Alternatives & Reviews

BoldDesk VS Upzelo

Compare BoldDesk VS Upzelo and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Upzelo logo Upzelo

Upzelo helps you fight churn, increase retention and revenue through real-time data, customized offers, and better customer feedback.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Upzelo Landing page
    Landing page //
    2023-08-25

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Upzelo

Website
upzelo.com
$ Details
-
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Upzelo features and specs

No features have been listed yet.

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Upzelo videos

Upzelo - Making Retention Effortless

More videos:

  • Review - Interview: Martyn Reding, Chief Design Officer at Upzelo and Founder of the Design Leaders Studio

Category Popularity

0-100% (relative to BoldDesk and Upzelo)
Customer Support
100 100%
0% 0
Customer Success
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Retention
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Upzelo. For example, how are they different and which one is better?
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Social recommendations and mentions

Upzelo might be a bit more popular than BoldDesk. We know about 1 link to it since March 2021 and only 1 link to BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

Upzelo mentions (1)

  • What are you doing against churn?
    We created Upzelo based on our knowledge of fighting churn at a SaaS company we previously owned. If you are looking to reduce both voluntary and involuntary churn have a look at us, upzelo.com . We definitely think we can help. Source: about 2 years ago

What are some alternatives?

When comparing BoldDesk and Upzelo, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChurnKey - The only platform that fixes every type of churn for you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProsperStack - Subscriber retention done right.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cancelo.io - Cancelo helps you save more customers with customized cancelation flows