Software Alternatives & Reviews

Quip VS Malcolm App

Compare Quip VS Malcolm App and see what are their differences

Quip logo Quip

Quip is the modern productivity suite that simplifies your life and helps your team get work done faster.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Quip Landing page
    Landing page //
    2023-04-15
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Quip features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Quip videos

QUIP Toothbrush UNBOXING and REVIEW by an unbiased dentist

More videos:

  • Review - Quip Toothbrush Review - Much Improved
  • Review - Quip Toothbrush Review | Pros & Cons

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Quip and Malcolm App)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Quip and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Quip and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Quip and Malcolm App

Quip Reviews

Best 25 Software Documentation Tools 2023
Quip is a collaborative productivity platform and documentation tool that combines documents, spreadsheets, chat and tasks list in a single platform, designed for teams to collaborate on documentation in real-time.
Source: www.uphint.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
Quip, compared to google docs or word, is very advanced in terms of the structuring you can do, insertion of tables, links, and attachments. Sharing is also easy, and comments can also be added at every line to discuss the document in detail with anyone in your team. Quip is also used in daily huddles to review tasks, assign tasks and take follow-ups. You can also assign a...
Source: remoteverse.com
Best Evernote Alternatives in 2021 for Serious Note Takers
Owned by Salesforce, Quip brings all your notes, docs, and team members into one place where you can collaborate and chat with ease. A unique feature of Quip is its chat feature, which is built into every document. Quick to set up and easy to use, Quip makes it easy to get started with creating and maintaining living documents.
Top 15 Best Evernote Alternatives You Can Use
The collaboration features on Quip are second to none. You can share documents with team members, add comments, send inline replies, check document history, and more. If you are looking for an Evernote alternative for your team, you should give Quip a chance.
Source: beebom.com
Top 11+ Slack Competitors to look out for in 2020
Quip is simple to use and straightforward application with an avenue of features that streamline the work process of an organization. The application makes for a perfect collaboration system that enables the user to become more efficient in project planning and task management, editing the documents, taking notes, communicating with the team members, and collaborating on...

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Quip seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Quip mentions (2)

  • Way to Have Complex Discussions
    How is this tool different from https://quip.com/? I don't see any features that set it aside except "Conclude" button. - Source: Hacker News / about 21 hours ago
  • Ask HN: What software do you use to gather requirements?
    What a lot of teams in my company do is have a less formal part (more like brainstorming) done with Quip (https://quip.com/) before having the more formal part in Amazon WorkDocs (https://aws.amazon.com/workdocs/... Disclaimer, I work for Amazon). Workdocs is a pretty good tool for versioning, commenting on and sharing Word documents, but it's not great for multiple people working on a document at the same time.... - Source: Hacker News / almost 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Quip and Malcolm App, you can also consider the following products

Google Docs - Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Slack - A messaging app for teams who see through the Earth!

Zendesk Support - Social Customer Support and Help Desk and Ticketing