Software Alternatives & Reviews

Quetzal VS PlayVox

Compare Quetzal VS PlayVox and see what are their differences

Quetzal logo Quetzal

Quetzal POS is a cloud based iPad POS system designed to help small business owners.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Quetzal Landing page
    Landing page //
    2023-05-07
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Quetzal videos

Quetzal Review - with Zee Garcia

More videos:

  • Review - Quetzal Review - with Dan and Cora
  • Review - Iberostar Quetzal Riviera Maya Hotel Tour & Review | Mexico Resorts

PlayVox videos

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Quetzal and PlayVox)
POS
100 100%
0% 0
Communication
0 0%
100% 100
Payment Platform
100 100%
0% 0
Work Management
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Quetzal and PlayVox, you can also consider the following products

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.