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Quest Software VS Freshservice

Compare Quest Software VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Quest Software logo Quest Software

Simplify IT management and spend less time on IT administration and more time on IT innovation. It’s time to rethink systems and information management.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
Visit Website
  • Quest Software Landing page
    Landing page //
    2022-12-28
  • Freshservice Homepage
    Homepage //
    2024-05-06

Quest Software videos

+ Add

Oculus Quest Software Update 18 Review!!!!

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Quest Software and Freshservice)

Quest Software

Freshservice

Monitoring Tools
18 18%
Monitoring Tools
82% 82
Project Management
5 5%
Project Management
95% 95
MySQL Tools
100 100%
MySQL Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Quest Software and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Quest Software and Freshservice

Quest Software Reviews

We have no reviews of Quest Software yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice should be more popular than Quest Software. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Quest Software mentions (1)

  • PSA: Elite strap warranty
    They asked for proof of purchase, which I purchased on quest.com, 3 pictures of the broken strap, my headset serial number and proof of purchase for that. My oculus login name, my email associated to the headset and the name of the purchaser. Remember I boutght it on oculus.com. This email exchange went ont for days. They could have done better , that's all I'm saying, I puchased it directly from them. Source: over 2 years ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Quest Software and Freshservice, you can also consider the following products

SAP PowerDesigner - SAP PowerDesigner: Enterprise Architecture tools for digital transformation success

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

erwin Data Modeler - erwin Data Modeler provides a collaborative environment to manage enterprise data though an...

Basecamp - A simple and elegant project management system.

Sharegate - Sharegate simplifies the migration and management of SharePoint, Office 365, and OneDrive for...

Redmine - Flexible project management web application

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