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QnA Maker VS Amazon Lex

Compare QnA Maker VS Amazon Lex and see what are their differences

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QnA Maker logo QnA Maker

Build a Q&A bot from a web page in seconds

Amazon Lex logo Amazon Lex

Harness the power behind Amazon Alexa for your own conversational apps.
  • QnA Maker Landing page
    Landing page //
    2023-09-29
  • Amazon Lex Landing page
    Landing page //
    2023-03-20

QnA Maker videos

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​How to get started with Azure QnA Maker and publish a bot quickly | Azure Developer Streams

More videos:

  • Review - Build a knowledgeable chatbot with Azure Bot Service and QnA Maker
  • Review - Create a QnA Maker Knowledge Base

Amazon Lex videos

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Building Intelligent Chatbots with Amazon Lex & Amazon Polly

More videos:

  • Review - Build an Omni-Channel Experience with Amazon Connect and Amazon Lex (Level 200)

Category Popularity

0-100% (relative to QnA Maker and Amazon Lex)

QnA Maker

Amazon Lex

CRM
18 18%
CRM
82% 82
Chatbots
10 10%
Chatbots
90% 90
Chatbot Platforms & Tools
13 13%
Chatbot Platforms & Tools
87% 87
Customer Iteraction
29 29%
Customer Iteraction
71% 71

User comments

Share your experience with using QnA Maker and Amazon Lex. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Amazon Lex seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

QnA Maker mentions (0)

We have not tracked any mentions of QnA Maker yet. Tracking of QnA Maker recommendations started around Mar 2021.

Amazon Lex mentions (13)

  • Chances of Amazon Turk shutting down in the future?
    Amazon's doesn't care about Mturk, they have their own AI that will eventually automate all their work too https://aws.amazon.com/lex/. Source: 12 months ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Lex, AWS's natural language conversational AI service. With Amazon Connect, it seamlessly leverages Amazon Transcribe to understand what is being said (speech-to-text), and Amazon Polly to provide the verbal response (text-to-speech). We aren't really using the Natural Language powers of Lex, but it has other uses for us:. - Source: dev.to / over 1 year ago
  • How AWS and GCP Compare: The Top 5 Differences
    AWS has three high-quality tools: Amazon Lex, Amazon Rekognition, and Amazon SageMaker. - Source: dev.to / over 1 year ago
  • AWS NLP newsletter November 2022
    Introducing DTMF slot settings within Amazon Lex.Amazon Lex is a service for building conversational interfaces into any application using voice and text. With Amazon Lex, you can quickly and easily build conversational bots ("chatbots"), virtual agents, and interactive voice response (IVR) systems. Amazon Lex is excited to launch DTMF-only slot settings and configurable session attributes within the Lex console. - Source: dev.to / over 1 year ago
  • Serverless Event Driven AI as a Service
    The text processing is a bit more interesting, as we have the original text and some insights into the content and sentiment, but we need a response. So for this application Amazon Lex has been configured to do this. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing QnA Maker and Amazon Lex, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dialogflow - Conversational UX Platform. (ex API.ai)

Faqbot - Build your chatbot for FAQ, sales and lead generation automation.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Answer Bot by Intercom - Instant resolutions, happier customers

Microsoft Bot Framework - Framework to build and connect intelligent bots.

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