Emotional analytics platform to detect customer experience insights / pain points / enchanting factors / churn alerts

Q°emotion helps companies to search for customer insight using advanced emotional analytics.

We turn Customer comments into emotional insights.

Q°emotion is the first customer experience solution that enables companies to detect and manage emotional insights from the customer feedbacks and reviews.

We believe that the most relevant/impactful/actionable insights are the emotional insights. We believe that the emotional insights helps to accelerate the launch of corrective actions to help have an impact of millions of customers.

We enable customer experience professionals to diffuse customer centricity within their organisation by making transparent and sensible the emotions lived daily by their final customers.

Market leaders in the tourism, retail, banking, services and FMCG industries - such as TUI, Parc Astérix, Carlson Wagonlit Travel, Chanel, McDonalds, Crédit Agricole, Sodexo, Caisse d'Epargne, Heineken, Savencia use Q°emotion platform to manage millions of reviews and comments.

Q°emotion harnesses the power of NLP, Affective Computing and AI to help detect emotional insights from the customer experience reviews and open comments and launch impactful corrective actions.

DontPayFull is a multinational coupon business headquartered in Romania with a strong service presence in the United States, United Kingdom, Canada, and Australia. It provides free coupons and discount offers to consumers doing their shopping online.

Founders: The DontPayFull project was founded by Andrei Vasilescu and Adrian Cristea in 2012.

Employees: There are 27 full-time employees that work here and over 100 external collaborators that discover coupons and deals.

Clients: A few of the brands DontPayFull works with include Amazon, NewEgg, Macy's, Target, and Walmart.

Tools created: Amazon Discount Finder allows consumers to find coupons and discount offers directly from the Amazon website.

The affiliate networks that DontPayFull collaborates with for coupons and deals monetization are: CJ Affiliate, Rakuten Advertising, Awin, ShareASale, TradeDoubler AB, Skimlinks, VigLink, WebGains, Pepperjam, Impact Tech Inc., AvantLink, Performance Horizon Group Limited.

DontPayFull is a Corporate Member of the Performance Marketing Association since August 2016.

Media appearances: DontPayFull has appeared in publications such as MoneyPantry, DollarSprout, Well Kept Wallet, Yahoo! Finance, GoBanking Rates, and Reader's Digest.