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PyText VS Alphachat.ai

Compare PyText VS Alphachat.ai and see what are their differences

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PyText logo PyText

Facebook's open source conversational AI tech

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • PyText Landing page
    Landing page //
    2023-10-09
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Category Popularity

0-100% (relative to PyText and Alphachat.ai)

PyText

Alphachat.ai

AI
100 100%
AI
0% 0
Tool
0 0%
Tool
100% 100
Productivity
100 100%
Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100

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What are some alternatives?

When comparing PyText and Alphachat.ai, you can also consider the following products

nlp_compromise - NLP tool for understanding, changing & playing w/ english.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

JAICP - JAICP (Just AI Conversational Platform) is a full-fledged conversational platform: scalable, NLP-powered, and secured. Build chatbots, voice assistants, smart devices in the snap of a finger

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Sentigrade - A sentiment analysis API for customer surveys

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

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