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Alphachat.ai VS Sentigrade

Compare Alphachat.ai VS Sentigrade and see what are their differences

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Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Sentigrade logo Sentigrade

A sentiment analysis API for customer surveys
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

  • Sentigrade Landing page
    Landing page //
    2019-04-28

Category Popularity

0-100% (relative to Alphachat.ai and Sentigrade)

Alphachat.ai

Sentigrade

Tool
100 100%
Tool
0% 0
CMS
0 0%
CMS
100% 100
Customer Support
100 100%
Customer Support
0% 0
AI
0 0%
AI
100% 100

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What are some alternatives?

When comparing Alphachat.ai and Sentigrade, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

PyText - Facebook's open source conversational AI tech

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

CryptoParse.io - Track the top 100 cryptocurrencies using sentiment analysis

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

JustCall - The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

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