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PureCloud Communicate VS NICE inContact

Compare PureCloud Communicate VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PureCloud Communicate logo PureCloud Communicate

All-in-one cloud collaboration and communications application.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • PureCloud Communicate Landing page
    Landing page //
    2023-10-15
  • NICE inContact Landing page
    Landing page //
    2023-10-04

PureCloud Communicate videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to PureCloud Communicate and NICE inContact)

PureCloud Communicate

NICE inContact

VoIP
100 100%
VoIP
0% 0
Communication
3 3%
Communication
97% 97
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PureCloud Communicate and NICE inContact

PureCloud Communicate Reviews

We have no reviews of PureCloud Communicate yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing PureCloud Communicate and NICE inContact, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Cloud Telephony - Cloud Telephony delivers automated telephone applications to any phone, any place, anytime.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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