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PukkaTeam VS NICE inContact

Compare PukkaTeam VS NICE inContact and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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PukkaTeam logo PukkaTeam

PukkaTeam is an online workplace for the remote team to work together throughout the day and feel more connected.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • PukkaTeam Landing page
    Landing page //
    2021-09-23
  • NICE inContact Landing page
    Landing page //
    2023-10-04

PukkaTeam videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to PukkaTeam and NICE inContact)

PukkaTeam

NICE inContact

Project Management
100 100%
Project Management
0% 0
Communication
0 0%
Communication
100% 100
No Code
100 100%
No Code
0% 0
Enterprise Communication
28 28%
Enterprise Communication
72% 72

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PukkaTeam and NICE inContact

PukkaTeam Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing PukkaTeam and NICE inContact, you can also consider the following products

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Creativity 365 - Cross-device content creation suite

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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