Software Alternatives, Accelerators & Startups

Provana ICAP VS Dialogflow

Compare Provana ICAP VS Dialogflow and see what are their differences

Provana ICAP logo Provana ICAP

Provana ICAP delivers real-time speech analytics with AI-powered call monitoring software, covering 100% of calls with automated performance and compliance reporting.

Dialogflow logo Dialogflow

Conversational UX Platform. (ex API.ai)
  • Provana ICAP Landing page
    Landing page //
    2023-03-16

Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring.

ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes.

Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%

  • Dialogflow Landing page
    Landing page //
    2023-09-20

Provana ICAP

$ Details
paid Free Trial
Platforms
Web
Release Date
2011 April

Dialogflow

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Provana ICAP videos

Provana talks with Alliance Collection Service at the 2021 ACA International Convention & Expo

Dialogflow videos

Building a Chatbot with Dialogflow - Take5

More videos:

  • Demo - Chatbase Conversation Transcripts Feature Demo
  • Tutorial - DialogFlow (API.AI) Google Assistant Action Integration Chatbot Tutorial
  • Review - Getting Started with Dialogflow (Deconstructing Chatbots)
  • Review - ChatBot Review | DialogFlow | What’s Auto
  • Review - What is DialogFlow and Why Should You Use It?
  • Review - What is Dialogflow CX?

Category Popularity

0-100% (relative to Provana ICAP and Dialogflow)
Communication
100 100%
0% 0
Chatbots
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Chatbot Platforms & Tools

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Provana ICAP and Dialogflow

Provana ICAP Reviews

We have no reviews of Provana ICAP yet.
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Dialogflow Reviews

Top 20 Replika Alternatives for AI Chatbots
One of the most important characteristics that Dialogflow has is the capability to handle complicated conversations and interactions it is able to comprehend and respond to user inputs even when they’re written in a natural languages. Dialogflow also offers ready-made chatbot templates for diverse sectors like customers service, online shopping and lead generation. These...

Social recommendations and mentions

Based on our record, Dialogflow seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Provana ICAP mentions (0)

We have not tracked any mentions of Provana ICAP yet. Tracking of Provana ICAP recommendations started around Dec 2021.

Dialogflow mentions (3)

  • Chatbots for customer service on your website
    Another option is Dialogflow, a powerful chatbot development platform by Google. Dialogflow utilizes AI and NLP technologies to understand and respond to user queries effectively. It offers advanced customization options, allowing businesses to create chatbots that align with their brand voice and personality. Dialogflow also integrates seamlessly with other Google services, making it suitable for companies... Source: 10 months ago
  • Full Source Code of Chat Bot Using Google Bard API
    Using something like this would be a great way to get your IP address blacklisted by Google, with their dreaded “Unusual traffic from your computer network” error. There is no free Bard API for a reason. Google sells access via their Dialogflow product, and it’s very much not free. Source: 12 months ago
  • 10 Coding Projects to Impress Employers and Land Your Dream Job 😎
    Dialogflow - a natural language understanding platform for building conversational experiences. - Source: dev.to / over 1 year ago
  • Creating a Cool Crypto Assistant over the Weekend
    First off, we have Dialogflow. If you haven’t used Dialogflow before, let me give you a 3-minute rundown of what it is to help you get started. - Source: dev.to / over 1 year ago
  • The Misunderstood Voice
    In my intern years, I worked at a company that specialised in creating short-term campaigns for businesses. One of those campaigns, was a voice assistant powered physical installation for a car show. The installation was a walk-in-booth with mirrors for walls and a screen in the middle of the room with a Chromium kiosk and our web app. The web app was built with: Vue as the UI framework, Dialogflow for handling... - Source: dev.to / over 1 year ago

What are some alternatives?

When comparing Provana ICAP and Dialogflow, you can also consider the following products

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Prodigal - A new category of Lending Intelligence; from borrower interactions

Botpress - Open-source platform for developers to build high-quality digital assistants

Oxus.AI - Your Performance Sidekick

ChatBot - Easy to use chatbot platform for business