Software Alternatives, Accelerators & Startups

Copper VS Jira

Compare Copper VS Jira and see what are their differences

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Copper logo Copper

Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Jira logo Jira

The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
  • Copper Landing page
    Landing page //
    2023-05-09
  • Jira Landing page
    Landing page //
    2023-10-09

Copper features and specs

  • Integration with Google Workspace
    Copper integrates seamlessly with Google Workspace, allowing users to manage CRM tasks directly within Gmail, Google Drive, Calendar, and other Google services. This native integration enhances productivity and reduces the need for switching between different applications.
  • User-friendly Interface
    The platform is designed with ease-of-use in mind, featuring an intuitive and straightforward user interface. This makes it accessible for users with varying levels of technical expertise.
  • Customization Options
    Copper provides a range of customization options, allowing users to tailor the CRM to their specific business processes and workflows. This flexibility can help businesses align the tool more closely with their unique needs.
  • Automated Workflow
    The CRM offers robust automation features, such as task automation, follow-up reminders, and automated data entry, which help save time and ensure that important activities are not missed.
  • Strong Customer Support
    Copper is known for its responsive customer support team, offering multiple channels for assistance including live chat, email, and phone support. This ensures users can quickly resolve any issues they encounter.

Possible disadvantages of Copper

  • Limited Advanced Features
    While Copper is powerful for basic CRM tasks, it lacks some of the advanced features found in more complex CRM systems, such as extensive analytics, advanced custom reporting, and intricate sales automation capabilities.
  • Cost
    Copper's pricing can be relatively high compared to other CRMs, especially for small businesses or startups with tight budgets. The costs can add up quickly, particularly when additional features or higher-tier plans are required.
  • Mobile App Limitations
    The mobile app, although functional, does not offer the same level of features and usability as the web version. Some users might find the mobile experience limiting for on-the-go CRM management.
  • Dependency on Google Workspace
    Since Copper is heavily integrated with Google Workspace, businesses not using Google services may find the CRM less attractive or useful. Additionally, any issues with Google services could impact CRM functionality.
  • Limited Third-Party Integrations
    Copper offers fewer third-party integrations compared to some other CRMs. This limitation can affect businesses that rely on a diverse set of tools and require their CRM to integrate with various software solutions.

Jira features and specs

  • Robust Feature Set
    Jira offers a comprehensive suite of tools for project management, including issue tracking, agile reporting, and workflow automation, which can handle both small and large projects effectively.
  • Customizability
    Organizations can customize Jira extensively, tailoring workflows, fields, and issues to meet their specific requirements, which enhances productivity and alignment with business processes.
  • Integration Capabilities
    Jira integrates seamlessly with other Atlassian products like Confluence, Bitbucket, and more, as well as third-party tools such as GitHub and Slack, ensuring a connected and efficient workflow.
  • Agile Methodologies Support
    With built-in support for Scrum, Kanban, and other agile frameworks, Jira helps teams to manage their agile processes efficiently, offering features like sprint planning, backlog grooming, and burndown charts.
  • Strong Community and Support
    Jira has a large, active user community and extensive documentation, along with professional support options, which can be invaluable in troubleshooting and optimizing its use.
  • Comprehensive Task Management
    Jira Core provides a robust set of features for managing tasks and projects, including customizable workflows, forms, and dashboards, which are beneficial for tracking progress and enhancing productivity.
  • Integration with Other Atlassian Products
    It integrates seamlessly with other Atlassian tools like Confluence, Bitbucket, and Trello, enabling streamlined collaboration and improved visibility across teams.
  • Customizable and Flexible
    Jira Core allows a high degree of customization for workflows, task types, and notifications, making it adaptable to various business processes and team needs.
  • Scalability
    It supports scalability, which makes it suitable for both small-scale teams and large enterprises, evolving as the organization grows.
  • Strong Reporting Capabilities
    The software offers comprehensive reporting tools to gain insights into project progress and team performance, helping in making informed decisions.

Possible disadvantages of Jira

  • Complexity
    Due to its extensive feature set and customizability, Jira can be overly complex for new users or small teams, requiring a steep learning curve and potentially making simple tasks time-consuming.
  • Cost
    While Jira provides robust features, it comes at a cost. Subscription fees can be high, especially for larger teams or organizations requiring advanced capabilities.
  • Performance Issues
    On occasion, users might experience performance issues, particularly with large datasets, causing slowness and reduced efficiency in managing tasks.
  • Overhead
    Maintaining and configuring Jira can require significant administrative overhead, needing dedicated resources to manage its setup, customization, and updates.
  • User Interface Complexity
    While powerful, Jira's user interface can be overwhelming and cluttered, which may hinder usability and speed for those not already familiar with the platform.
  • Complexity for New Users
    Jira Core's wide range of features and customization options can be overwhelming for new users, leading to a steep learning curve.
  • High Configuration Overheads
    Setting up and configuring the software to fit specific project needs can be time-consuming, especially for teams without dedicated administrative resources.
  • Cost Considerations
    For smaller teams or organizations with limited budgets, the costs associated with Jira Core licenses and potential add-ons might be a constraint.
  • Limited by Internet Connectivity
    As a primarily cloud-based solution, its functionality can suffer in environments with poor or inconsistent internet connectivity.

Analysis of Copper

Overall verdict

  • Overall, Copper is considered a good CRM option, especially for small to medium-sized businesses that heavily use Google Workspace. It offers robust features, reliable performance, and good customer support, making it a viable choice for companies looking to streamline their customer relationship management.

Why this product is good

  • Copper (copper.com) is known for its intuitive CRM platform that integrates seamlessly with Google Workspace. It's designed to help businesses manage their relationships and sales processes efficiently. Users often praise its user-friendly interface, automation capabilities, and the ability to access information directly from their inboxes, which saves time and reduces the need to switch between different apps.

Recommended for

    Copper is highly recommended for small to medium-sized businesses, teams that rely on Google Workspace, and organizations looking for an intuitive and easy-to-use CRM solution. It's particularly suited for businesses looking to improve their sales processes and collaboration efficiency without the complexity of more intensive CRM systems.

Analysis of Jira

Overall verdict

  • Jira is generally considered a strong choice for organizations seeking a comprehensive and flexible project management tool, especially those in software development. However, it can be complex and may have a steep learning curve for new users, which can be a drawback for some teams.

Why this product is good

  • Jira by Atlassian is highly regarded due to its robust set of features tailored for software development and project management. It offers extensive customization options, effective tracking capabilities, and seamless integration with other tools, particularly within the Atlassian suite. Its flexibility allows teams to adapt workflows to suit their processes, making it a versatile option for various project management needs.

Recommended for

    Jira is recommended for software development teams, agile project management enthusiasts, companies that require detailed workflow customization, and organizations already using other Atlassian products seeking seamless integration.

Copper videos

How it Works - Copper (formerly ProsperWorks) Crm for Google

More videos:

  • Demo - Extended Copper (Formerly ProsperWorks) Web Demo
  • Review - prosperworks crm user review contact not in project is it a bug or feature?
  • Review - Equipment Review: The Best Copper Skillets
  • Review - Are Copper Peptides Worth the Hype? | Doctorly Reviews
  • Review - Mountain Review: Copper, Colorado

Jira videos

Jira Core Walkthrough and Review

More videos:

  • Review - (2018) The NEW Jira Begins Now - Modern Software Development
  • Review - JIRA Core: Business Team Use Cases
  • Demo - JIRA in a Nutshell demo video
  • Review - (Re)Discover JIRA Core: Tricks That Make a BIG Difference - Atlassian Summit 2016

Category Popularity

0-100% (relative to Copper and Jira)
CRM
100 100%
0% 0
Project Management
0 0%
100% 100
Sales
100 100%
0% 0
Task Management
0 0%
100% 100

User comments

Share your experience with using Copper and Jira. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Copper and Jira

Copper Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Are you looking for a CRM system that is similar to Copper CRM but offers more features? There are a number of great CRM systems available that have a lot of the same features as Copper CRM. In this blog post, we’ll take a look at some of the best Copper CRM alternatives. Keep reading to learn more!
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
In Feb 2021, Copper CRM acquired Sherlock. This engagement analytics platform visualizes the entire customer journey and provides information about their intent, engagement, and product usage. With Sherlock, Copper CRM can entice sales teams from Salesforce. [25]
14 Best Copper CRM Alternatives to Use in 2022
The 14 best Copper alternative solutions mentioned in this CRM comparison for small businesses offer the same or better functionality than Copper CRM. Unlike Copper, these tools not only integrate with G Suite but a variety of other software, providing you the room to work with the tools you like.
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Great article Michael! One addition which would be perfect for this list would be ProsperWorks (https://www.prosperworks.com/), a simple CRM for Google Apps. ProsperWorks, seamlessly integrates with Gmail and is highly recommended for small businesses as it is very simple and easy to use with almost zero data entry. Would love to hear what you think!

Jira Reviews

  1. Luminous Valentine
    my experience

    Jira may be extremely sluggish and require a large amount of memory on the client side.

    👍 Pros:    Affordable price|Affordable
    👎 Cons:    Super simple|Scalable

10 Best Canny Alternatives and Competitors in 2025
Jira is an issue-tracking tool that flags and tracks bugs, creates product roadmaps, and collects user insights. Beloved by SaaS companies and startups, it’s a great tool for gathering and analyzing what your customers say about your products. Plus, it highlights areas for improvement to target pressing issues instantly. ✍️
Source: clickup.com
25 Best Asana Alternatives & Competitors for Project Management in 2024
Jira is a bug-tracking and project software. Compared to Asana, it’s geared towards agile teams and technical power users. With advanced reporting options, including user workload, average issue age, and recently created issues, project managers can make informed decisions to plan smarter sprints.
Source: clickup.com
The 10 best Asana alternatives in 2024
Unlike Asana, Jira was built specifically for teams that use Scrum and Agile workflows. When you sign up, you'll answer a few questions about your preferred methodologies, project types, and deadlines. Then, Jira will suggest a project template and methodology to fit your team's needs.
Source: zapier.com
16 Best Asana Alternatives of 2024 (Free + Paid)
Jira is a software product of Atlassian and is often used for tracking issues in software development. But Jira has grown to be used outside of the IT segment for tracking a range of issues, tasks and work items. What it might lack in features is made up on the Atlassian Marketplace where many plugins can be purchased to extend the tool’s features.
The Ultimate List of 20 Best AI Work Management Tools
Atlassian Intelligence (preregistration): Jira leverages artificial intelligence to automate various tasks, including summarizing meeting minutes, answering questions, converting natural language queries into JQL or SQL, and offering instant assistance through virtual agents in Slack and Microsoft Teams, accelerating work and enhancing user experience.
Source: ppm.express

Social recommendations and mentions

Based on our record, Copper seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Copper mentions (1)

  • Is there anyone taking on Salesforce and Hubspot?
    I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 2 years ago

Jira mentions (0)

We have not tracked any mentions of Jira yet. Tracking of Jira recommendations started around Mar 2021.

What are some alternatives?

When comparing Copper and Jira, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Basecamp - A simple and elegant project management system.