CoPointer is a co-browsing tool. It allows agents / operators to join customers in their browsing sessions, interacting and collaborating with them in real time. Customer and agent can browse your website together, resolving customer issues faster. So, your customer will get fully personolized support. It means happy customer. And happy customer -> long term customer -> more value to your business. Copointer delivers: - Higher customer satisfaction - Increased trust - Higher conversion rates - Easier customer onboarding - Personalized service - Private and secure environment - Quick solutions to customer’s query
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Based on our record, Copper seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 1 year ago
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