Software Alternatives, Accelerators & Startups

Prosody VS Aircall

Compare Prosody VS Aircall and see what are their differences

Prosody logo Prosody

Prosody is a modern flexible communications server for Jabber/XMPP written in Lua.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Prosody Landing page
    Landing page //
    2023-10-04
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Aircall

Website
aircall.io
$ Details
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

Prosody videos

Pat Pattison - Introduction to Prosody in songwriting

More videos:

  • Review - Prosody and alliteration in musical compositions | Dr. B. Balasubramanyan | 29.12.2019

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Prosody and Aircall)
Group Chat & Notifications
Communication
9 9%
91% 91
Enterprise Communication
0 0%
100% 100
Chat
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prosody and Aircall

Prosody Reviews

We have no reviews of Prosody yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Prosody should be more popular than Aircall. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prosody mentions (15)

  • Lua: The Little Language That Could
    There's also the http://prosody.im/ XMPP server that's written in Lua, and it's very successful there. The other major XMPP server implementation is in Erlang and they are equally praised, so that should tell something about Lua's versatility. - Source: Hacker News / about 1 year ago
  • Lua: The Little Language That Could
    Lua on its own right can be fun too! If you are looking for a project to contribute to, there's for instance the Prosody XMPP server that's written in it, and contributes to the betterment of internet by promoting federated protocols. Source: about 1 year ago
  • A History of Lua
    You can write largish standalone application in Lua and it is not always a poor choice - Prosody [1] first comes to mind. But qualities which make it a good embedded language make it less _attractive_ for other uses. Lua has very simple syntax and small stdlib which allows its implementation to be very small - you can add Lua to your application and not increase its size significantly. But when the size is not a... - Source: Hacker News / almost 2 years ago
  • Chat app to allow messaging between my daughter and I?
    If you are really set on a LAN-only setup you could look at Prosody (combined with an Android app such as Conversations) which Snikket is based upon. It's not as "ready to go, out of the box" as Snikket and therefore requires a slightly higher skill level, but in exchange it is a lot more customizable and adaptable to different kinds of deployment scenarios. Source: almost 2 years ago
  • Ask HN: What is your recommended stack for real time chat?
    My choice, because it's the stack I know very well, would be Prosody ( https://prosody.im/ - I'm one of the devs) and a web client such as Converse.js ( https://conversejs.org/ ). XMPP is highly extensible, Prosody is highly modular, which make them a good foundation for building on top of. That said, the right stack is generally the one that matches your requirements, and (if this isn't primarily a learning... - Source: Hacker News / about 2 years ago
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Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 12 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Prosody and Aircall, you can also consider the following products

Apache Vysper - Apache Vysper aims to be a modular, full featured XMPP (Jabber) server.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Openfire - Openfire (formerly Wildfire) is a cross-platform instant messaging (IM) and groupchat server.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Matrix.org - Matrix is an open standard for decentralized persistent communication over IP.

CloudTalk - Work locally, grow globally