It doesn’t matter whether you have 1 million end users or 100 corporate customers. Even if you use the best technologies for your own product or even if you have very good developers and very good design teams, sometimes your services may not work, sometimes you may experience problems that you could not foresee. In such times, companies have to manage this troubled process very well. While the think-tank develops to find and solve the problem, you also have to consider customer satisfaction while answering countless calls and tickets.
StatusEntry is with you to manage this difficult process magnificently. Thanks to our stylish and simple interface incident communication tool, we transparently and instantly inform your users about your latest situation. We provide effective communication by sharing your current status with both your in-house employees and your audience through both hosted status page and our various integrated channels. Thus, by stopping the flood of requests, no more duplicate tickets and cumbersome email lists.
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Promptworks | Multiple Roles | Philadelphia PA | REMOTE | https://promptworks.com/ Promptworks builds ingenious software products for innovative companies with big ideas. We are looking for software engineers who care deeply about their craft to join our team and help us create amazing, intuitive web & mobile applications, APIs, products, and services for our clients. Pair programming, continuous integration &... - Source: Hacker News / over 2 years ago
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