Software Alternatives, Accelerators & Startups

Prometheus VS Atera

Compare Prometheus VS Atera and see what are their differences

Prometheus logo Prometheus

An open-source systems monitoring and alerting toolkit.

Atera logo Atera

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
Visit Website
  • Prometheus Landing page
    Landing page //
    2021-10-13
  • Atera Landing page
    Landing page //
    2022-07-24

Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. Manage your entire IT operation — from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and even dozens of integrations with the tools you already know and love — all in one place. Our pay-per-tech model allows IT teams & MSPs to optimize and scale operations across unlimited devices, all while reducing menial tasks so they can focus on the work that matters most.

*New: Atera integrates with ChatGPT

Prometheus features and specs

No features have been listed yet.

Atera features and specs

  • Help desk & requests management: Yes
  • IT Asset Management: Yes
  • Network Monitoring: Yes
  • Remote Monitoring: Yes
  • Remote Desktop Access: Yes
  • Remote Control: Yes
  • Patch Management : Yes

Prometheus videos

How Prometheus Monitoring works | Prometheus Architecture explained

Atera videos

Atera Review - An in depth look at the PSA and RMM for MSPs

More videos:

  • Review - Harry Brelsford's Review of Atera - the PSA and RMM solutions for true SMB MSPs!
  • Tutorial - Atera - All-in-one RMM and PSA platform

Category Popularity

0-100% (relative to Prometheus and Atera)
Monitoring Tools
74 74%
26% 26
Log Management
100 100%
0% 0
Help Desk
0 0%
100% 100
Performance Monitoring
100 100%
0% 0

User comments

Share your experience with using Prometheus and Atera. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Prometheus and Atera

Prometheus Reviews

Top 11 Grafana Alternatives & Competitors [2024]
Under the hood, Grafana is powered by multiple tools like Loki, Tempo, Mimir & Prometheus. SigNoz is built as a single tool to serve logs, metrics, and traces in a single pane of glass. SigNoz uses a single datastore - ClickHouse to power its observability stack. This makes SigNoz much better in correlating signals and driving better insights.
Source: signoz.io
GCP Managed Service For Prometheus vs. Levitate | Last9
Levitate is up to 30X cost-efficient compared with Google Managed Prometheus. This is possible because of warehousing capabilities such as data tiering, streaming aggregations, and cardinality controls, making it a much superior choice to Google Managed Prometheus.
Source: last9.io
The Best Open Source Network Monitoring Tools in 2023
Description: Prometheus is an open source monitoring solution focused on data collection and analysis. It allows users to set up network monitoring capabilities using the native toolset. The tool is able to collect information on devices using SNMP pings and examine network bandwidth usage from the device perspective, among other functinos. The PromQL system analyzes data...
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Prometheus and Grafana are used together as an open-source monitoring and alerting solution with support for Linux servers. Prometheus mainly collects the Linux hardware and OS metrics exposed by *nix kernel and then stores as time-series data, using a pull model over HTTP. You can find metrics information in a multi-dimensional data model of the timestamped metrics (i.e.,...
Source: sematext.com
10 Best Open Source Monitoring Software for IT Infrastructure
This list won’t be complete without including two fantastic open-source solutions – Prometheus and Grafana. Its DIY solution where you use Prometheus to scrape the metrics from server, OS, applications and use Grafana to visualize them.
Source: geekflare.com

Atera Reviews

  1. Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    👍 Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    👎 Cons:    Learning curve|Limited customization

HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required, and gain access to all Atera has to offer!
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Atera’s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. You’ll know about problems as they arise and can mobilize your IT team quicker to respond to them.

Social recommendations and mentions

Based on our record, Prometheus seems to be a lot more popular than Atera. While we know about 226 links to Prometheus, we've tracked only 5 mentions of Atera. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prometheus mentions (226)

  • The Impact of API Response Time on Performance: What You Need to Know
    Monitoring tools and performance profiling methods are invaluable in identifying performance bottlenecks. These tools provide real-time insights into API behavior, enabling developers to spot inefficiencies and potential issues. There's a range of monitoring tools, including platforms like New Relic, Datadog, and Prometheus that offer extensive performance metrics like response times, error rates, and resource... - Source: dev.to / 1 day ago
  • Release Radar · April 2024 Edition: Major updates from the open source community
    It's like Prometheus, but for logs. Okay it's not really to do with the Norse or Greek gods, instead Loki is a horizontally-scalable, highly-available, multi-tenant log aggregation system inspired by the open source project Prometheus. Built by Grafana Labs, Loki is designed for ease of use. Instead of indexing the contents of the logs, Loki provides a set of labels for each log stream. The latest update includes... - Source: dev.to / 16 days ago
  • Tools for frontend monitoring with Prometheus
    Developers widely use Prometheus as a system for operational monitoring and alerting for their projects. Here is a list of tools for monitoring frontend services with Prometheus. - Source: dev.to / about 1 month ago
  • On Implementation of Distributed Protocols
    Distributed system administrators need mechanisms and tools for monitoring individual nodes in order to analyze the system and promptly detect anomalies. Developers also need effective mechanisms for analyzing, diagnosing issues, and identifying bugs in protocol implementations. Logging, tracing, and collecting metrics are common observability techniques to allow monitoring and obtaining diagnostic information... - Source: dev.to / about 1 month ago
  • Golang: out-of-box backpressure handling with gRPC, proven by a Grafana dashboard
    Setting up monitoring for a system, especially one involving GRPC communication, provides crucial visibility into its operations. In this guide, we walked through the steps to instrument both a GRPC server and client with Prometheus metrics, exposed those metrics via an HTTP endpoint, and visualized them using Grafana. The Docker-Compose setup simplified the deployment of both Prometheus and Grafana, ensuring a... - Source: dev.to / about 1 month ago
View more

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 1 year ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: over 1 year ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 2 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 2 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 2 years ago

What are some alternatives?

When comparing Prometheus and Atera, you can also consider the following products

Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.