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Project Sonoma VS GoDesk

Compare Project Sonoma VS GoDesk and see what are their differences

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Project Sonoma logo Project Sonoma

The one-stop app for deskless workers by Microsoft

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Project Sonoma Landing page
    Landing page //
    2019-03-19
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Project Sonoma

Website
staffhub.office.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Project Sonoma features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to Project Sonoma and GoDesk)

Project Sonoma

GoDesk

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing Project Sonoma and GoDesk, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Mattermost - Mattermost is an open source alternative to Slack.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Tandem - Get fluent together. Practice languages, anytime, anywhere.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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