Software Alternatives & Reviews

Product Tours by Intercom VS Usetiful

Compare Product Tours by Intercom VS Usetiful and see what are their differences

Product Tours by Intercom logo Product Tours by Intercom

Connect the dots from sign-up to success

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
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Product Tours by Intercom Landing Page
Product Tours by Intercom Landing Page
Usetiful Landing Page
Usetiful Landing Page

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

Product Tours by Intercom details

User Onboarding And Engagement User Engagement Digital Adoption (SaaS)
Pricing URL-
Details $-

Usetiful details

Digital Adoption (SaaS) User Onboarding And Engagement User Engagement User Experience Customer Experience Management Other User Engagement And Feedback Self Service Support User Onboarding
Pricing URL Official Usetiful Pricing  
Details $freemium €29.0 / Monthly
Browser Google Chrome Cross Platform Web JavaScript

Product Tours by Intercom features and specs

Not specified yet

Usetiful features and specs

Product Tours interactive guided tours
Checklists user onboarding checklists
Smart Tips contextual guidance and validation
Assistant customer self help
Easy to Set-up and use less than 5 min setup
Employee onboarding employee tutorials and checklist

Product Tours by Intercom videos

Product Tours by Intercom

Usetiful videos

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to Product Tours by Intercom and Usetiful)


These are some of the external sources and on-site user reviews we've used to compare Product Tours by Intercom and Usetiful

Product Tours by Intercom Reviews

We have no reviews of Product Tours by Intercom yet.
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Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far

Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.

What are some alternatives?

When comparing Product Tours by Intercom and Usetiful, you can also consider the following products

Appcues for Product Adoption - Make your product easier to use. Code-free.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

User Onboarding - Onboarding teardowns of popular sites/services

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Stonly - Create interactive step-by-step guides

User reviews

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