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ProcessMaker VS Freshservice

Compare ProcessMaker VS Freshservice and see what are their differences

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ProcessMaker logo ProcessMaker

ProcessMaker is an easy to use BPM and workflow software solution. It is used to design, automate, and deploy business processes of any kind.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • ProcessMaker Landing page
    Landing page //
    2023-07-18
  • Freshservice Landing page
    Landing page //
    2023-06-09

ProcessMaker videos

+ Add

ProcessMaker - 3 Minute Tour

More videos:

  • Review - Think Beyond Your Workflow with JotForm + ProcessMaker

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to ProcessMaker and Freshservice)

ProcessMaker

Freshservice

BPM
100 100%
BPM
0% 0
Project Management
32 32%
Project Management
68% 68
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Workflow Automation
100 100%
Workflow Automation
0% 0

User comments

Share your experience with using ProcessMaker and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ProcessMaker and Freshservice

ProcessMaker Reviews

7 Best Business Process Management Tools (2023)
ProcessMaker is a flexible and intuitive software suite that allows you to create, manage, and deploy complex workflows using visual design, and an integrated UI for management, simulation, and testing.
Source: theecmconsultant.com
Top 7 Workflow Software (2020 Reviews)
ProcessMaker is an open-source workflow automation software that’s best suited for large companies. Its low-code business process management platform lets users design and automate workflows quickly.
Source: clickup.com
10 Best Open Source BPM Tools
ProcessMaker is a software that allows you to model your business processes. You access a graphical interface on which you can drag the different constituent elements of your workflows.
Source: wisdomplexus.com
20 Free Open Source BPM Software for Businesses in 2021
ProcessMaker Workflow BPM is one of the top open-source BPM software solutions that helps in creating a navigable framework of business processes. It is cloud-based and can be accessed from all popular devices and browsers. The best think is that it can be used by businesses of all the sizes and requirements
Source: www.techjockey.com
Top 15 Workflow Management Software Solutions
ProcessMaker is an easy to use and cost effective open source business process management (BPM) and workflow software tool. It is lightweight, very efficient, and has a low overhead. Numerous business analysts and subject matter experts use ProcessMaker as their workflow software solution because it enables them to communicate with their technical teams effectively and...
Source: financesonline.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProcessMaker mentions (0)

We have not tracked any mentions of ProcessMaker yet. Tracking of ProcessMaker recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing ProcessMaker and Freshservice, you can also consider the following products

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ProntoForms - ProntoForms is a mobile business solutions application, converting paper forms onto any tablet or mobile device.

Redmine - Flexible project management web application

Nintex - Cloud-based digital workflow management automation platform

Basecamp - A simple and elegant project management system.

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