Software Alternatives & Reviews

Process Street VS Aircall

Compare Process Street VS Aircall and see what are their differences

Process Street logo Process Street

Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Process Street Landing page
    Landing page //
    2023-07-11
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Process Street videos

Process Street: Full Review (2019)

More videos:

  • Review - Process Street Review on AppSumo

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Process Street and Aircall)
Workflow Automation
100 100%
0% 0
Communication
0 0%
100% 100
Project Management
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Process Street and Aircall

Process Street Reviews

5 Best SOP Software Tools: How to Choose the Right One
Process Street is a versatile workflow and process management platform that helps organizations create, optimize, and automate their operational procedures. It allows businesses to document their workflows as checklist-based templates, making it easy to follow, track progress, and collaborate on tasks.
Source: usewhale.io
Top Workflow Management Systems on the Market
Process Street offers a friendly spreadsheet-like interface where you can quickly build workflows. Workflow instances in the system are referred to as workflow runs. Ease of use is the key selling point of Process Street. It lets you get up and running with workflows in very little time, especially if you take advantage of the huge library of workflows that you can use as is...
19 Best Online Documentation Software & Tools for 2023
Process Street is a simple tool for documentation that helps you manage your team’s recurring work. Its quick-start templates, no-code interface, and simple design promise an exemplary experience that doesn’t demand too much on your part. Furthermore, the keyword shortcuts, conditional logics, and multi-stage approvals make the document creation process a smooth sail.
11 Business Process Management (BPM) Software for SMBs
Process Street is a free, powerful, and simple platform that provides an easy-to-go way to manage various work processes and checklists. It is a simple platform to manage everything by creating a workflow, running multiple instances of the same workflow, tracking progress, and collaborating with the team.
Source: geekflare.com
Process Street Review 2022: Features, Benefits, Prices
The bottom line is in Process Streets guests can do more but in Pneumatic you can add them more securely. Last but not least, Pneumatic offers unlimited guests, whereas Process Street puts a cap on how many you can invite.

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Process Street should be more popular than Aircall. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Process Street mentions (7)

  • Workflow / Taskflow / Process Tool
    The only thing I found is process.st but it’s a paid service. Source: 11 months ago
  • Advice on finding co-founders through programs like Entrepreneur First.
    So far I am working on the idea of workflow saas app, something like notion + process.st, but much simpler to use. I haven't done any wireframes or design yet. I am just at initial stage of exploring this area. Source: about 1 year ago
  • Task manager with task templates
    I'm using process street. It can trigger different workflows using links + having a conditional workflow. Source: over 1 year ago
  • Is our work productivity app too complex?
    I took a look at process.st, it's more oriented towards office workers, whereas we're targeting in-the-field activities (take a photo, send an SMS, etc.). Source: over 1 year ago
  • Ask HN: What kind of online tools are you using, missing or can be improved?
    > I want that temporally and semantically linked set of activities to appear on a timeline with links to and from the various tools I use Sounds like what you want is a repeatable, digital workflow. Using workflow software like Process Street (https://process.st) you can build that documentation as part of performing the work itself. You could capture, say, the AWS policies you create and the ARNs they’re... - Source: Hacker News / over 2 years ago
View more

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Process Street and Aircall, you can also consider the following products

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Pipefy - Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.