GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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Based on our record, PrinterLogic seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is what I am looking at implementing, I don't have an full opinion on it yet printerlogic.com. Source: about 2 years ago
If you’re unhappy with papercut and their support like me, maybe printerlogic can do what you want? We’ve currently got both setup and I’m trying to get rid of papercut. Source: over 2 years ago
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