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Primary Intelligence VS GoDesk

Compare Primary Intelligence VS GoDesk and see what are their differences

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Primary Intelligence logo Primary Intelligence

Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Primary Intelligence Landing page
    Landing page //
    2023-06-26
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Primary Intelligence

Website
primary-intel.com
Pricing URL
Official Primary Intelligence Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Primary Intelligence features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Primary Intelligence videos

+ Add

IQVIA Commercial Services - Primary Intelligence

More videos:

  • Review - IQVIA Primary Intelligence is Redefining Primary research

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Primary Intelligence and GoDesk)

Primary Intelligence

GoDesk

Customer Support
16 16%
Customer Support
84% 84
Help Desk
30 30%
Help Desk
70% 70
Education
0 0%
Education
100% 100
CRM
100 100%
CRM
0% 0

User comments

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What are some alternatives?

When comparing Primary Intelligence and GoDesk, you can also consider the following products

DoubleCheck Research - DoubleCheck provides Win-Loss Analysis programs and services improves sales and reduce churn by reporting on buyer insights and competitive intelligence.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

askSpoke - Spoke gives the support teams in your organization a single place to manage employee requests.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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