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Primary Intelligence VS Gainsight

Compare Primary Intelligence VS Gainsight and see what are their differences

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Primary Intelligence logo Primary Intelligence

Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • Primary Intelligence Landing page
    Landing page //
    2023-06-26
  • Gainsight Landing page
    Landing page //
    2023-05-13

Primary Intelligence videos

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IQVIA Commercial Services - Primary Intelligence

More videos:

  • Review - IQVIA Primary Intelligence is Redefining Primary research

Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to Primary Intelligence and Gainsight)

Primary Intelligence

Gainsight

Customer Support
100 100%
Customer Support
0% 0
Customer Success
0 0%
Customer Success
100% 100
Help Desk
23 23%
Help Desk
77% 77
CRM
41 41%
CRM
59% 59

User comments

Share your experience with using Primary Intelligence and Gainsight. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Primary Intelligence and Gainsight

Primary Intelligence Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing Primary Intelligence and Gainsight, you can also consider the following products

DoubleCheck Research - DoubleCheck provides Win-Loss Analysis programs and services improves sales and reduce churn by reporting on buyer insights and competitive intelligence.

Totango - Totango is a Customer Success Software Platform

askSpoke - Spoke gives the support teams in your organization a single place to manage employee requests.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

AgentTime - AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.

Planhat - Customer success has changed. Meet the modern Customer Platform!

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