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Gainsight VS AgentTime

Compare Gainsight VS AgentTime and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Gainsight logo Gainsight

Customer Success for the New Enterprise

AgentTime logo AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • AgentTime Landing page
    Landing page //
    2021-12-24

Gainsight videos

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Gainsight Product Overview

AgentTime videos

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Category Popularity

0-100% (relative to Gainsight and AgentTime)

Gainsight

AgentTime

Customer Success
100 100%
Customer Success
0% 0
Customer Support
0 0%
Customer Support
100% 100
Help Desk
77 77%
Help Desk
23% 23
CRM
58 58%
CRM
42% 42

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and AgentTime

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

AgentTime Reviews

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What are some alternatives?

When comparing Gainsight and AgentTime, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

Planhat - Customer success has changed. Meet the modern Customer Platform!

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

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