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Polarite.app VS Pointel DCCM

Compare Polarite.app VS Pointel DCCM and see what are their differences

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RealityMAX is the most powerful free 3D design collaboration platform, 100% online. Cooperate remotely with your colleagues on 3D projects and easily share your work with clients. Create Web3D and AR experiences in a snap, without a line of code. featured
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Polarite.app logo Polarite.app

A.I. assisted color scheme generator

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • Polarite.app Landing page
    Landing page //
    2019-02-11
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

Polarite.app videos

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Pointel DCCM videos

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Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to Polarite.app and Pointel DCCM)

Polarite.app

Pointel DCCM

Design Tools
100 100%
Design Tools
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Color Tools
100 100%
Color Tools
0% 0
Communication
0 0%
Communication
100% 100

User comments

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What are some alternatives?

When comparing Polarite.app and Pointel DCCM, you can also consider the following products

Colourcode - Find your colour scheme

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Coolors.co - The super fast color schemes generator! Create, save and share perfect palettes in seconds!

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Color Hunt - Curated collection of beautiful colors, updated daily

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

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