Pointel Survey360
Survey Monkey
Google Forms
Qualtrics XM
Zoho Survey
FORM.com
ReachOut
DeltaSalesApp
Smart Service
Service Cloud Field Service
ManageMart
Oracle Siebel Field Service
Synchroteam
Attracting new customers while strengthening the loyalty of existing customers is a real challenge in today’s competitive global business environment. The maximum possible positive outcomes are expected at the contact centers. How do you survey that? Pointel Survey360 makes it all much easier. With Survey360, you can create and conduct surveys to obtain customer feedback and capture customer experience data. The result is truthful, in-depth information on customer expectations and contact center operations that you can analyze quickly and leverage to gain and retain your most valuable customers.
Pointel Survey360 has won Gold Award for The Most Innovative Technology award at the recently held 17th Contact Center World Awards. We are honored to have competed with more than 2000 participants in the contact center space from over 80 countries and to emerge victorious. To be acknowledged as the best solution in a sea of industry-altering products is a true testament to the impact that Survey360 has created for businesses around the world.
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We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data center. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.
Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.
Google Forms - Simple web forms from Google.
DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software
Qualtrics XM - From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.
