Pointel DCCM
Genesys Cloud
DialogTech
CallScaler
BIN Codes Generate Credit Card
CallTrackingMetrics
Invoca
Scormify.io
Zoho Mail
ProtonMail
Gmail
FastMail
Microsoft Outlook
Tutanota
Thunderbird
GMX
Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.
Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.
Zoho Mail is an integrated email suite for modern enterprises, complete with Calendar, Notes, Tasks, Contacts, and Bookmarks. With over 15 million satisfied users and a decade of experience as a business email provider, we’re equipped to sail through any challenge unique to an enterprise—protection and privacy for large volumes of data, user accounts management, complex workflows, and scalability. Enjoy hassle-free implementation and quick migration from any other email service provider.
Pointel DCCM Zoho MailNo features have been listed yet.
Zoho Mail is an online solution that is usually used by small companies as part of a package of solutions for building customer bases, tracking expenses, and forecasting future income.
Based on our record, Zoho Mail seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Email Free for 5 users. 5GB/user & 25 MB attachment limit, 1 domain. - Source: dev.to / almost 3 years ago
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.
DialogTech - DialogTech is an end-to-end call attribution and conversion platform.
Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.
CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!
FastMail - Email, calendars, and contacts to highest standards of security, privacy and reliability.