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Pointel DCCM VS YOURLS

Compare Pointel DCCM VS YOURLS and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

YOURLS logo YOURLS

YOURLS is a website that contains all the tools you need to create and launch your very own URL shortener. URL shorteners like bitly or TinyURL are fine for public use, but they offer limited options in terms of URL customization.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • YOURLS Landing page
    Landing page //
    2023-03-18

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

YOURLS videos

+ Add

How to make a URL Shorter with YOURLS

Category Popularity

0-100% (relative to Pointel DCCM and YOURLS)

Pointel DCCM

YOURLS

Call Center Software
100 100%
Call Center Software
0% 0
Link Management
0 0%
Link Management
100% 100
Communication
100 100%
Communication
0% 0
URL Shortener
0 0%
URL Shortener
100% 100

User comments

Share your experience with using Pointel DCCM and YOURLS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and YOURLS

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
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YOURLS Reviews

11 Best Bitly Alternatives & Similar URL Shorteners
Yourls is a lightweight software to install regardless of the many features you have to enhance your campaign. It will be worth your efforts to try this platform in the first place.
Source: www.regendus.com
Top 8 Alternatives of Bit.Ly in 2023
YOURLS URL shortenerEmail Verification Tools, Features and Comparison of top five ServicesEmail Verification Tools can be game-changing for your business operation. But not knowing how to purchase them will be a blunder. Learn how to select one for your business.StartupTalkyAnsh MehreyConclusionFAQsIs there a free alternative to Bit.ly?Does Google have a URL shortener?How do...
Source: startuptalky.com
The 8 Best Alternatives to Google URL Shortener
Yourls, which is an acronym for "your own URL shortener," is exactly that—a service your run on your own server. Similar to Polr, Yourls is free and open-source. With Yourls, you can choose whether your links will be public or private. It includes bookmarklets, which let you turn a long URL into a short one from your web browser in just one click. By default, the tool...
Source: zapier.com

Social recommendations and mentions

Based on our record, YOURLS seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

YOURLS mentions (21)

  • Raindrop.io: cross-platform, collaborative bookmark manager
    This is what I use and like: https://yourls.org. - Source: Hacker News / 6 months ago
  • Ask HN: Building a url shortner, similar to bitly, can I make it profitable?
    Similar to...? https://yoslash.com/ Personally I just use https://yourls.org/. - Source: Hacker News / about 1 year ago
  • self-hosted url shorter with device targeting
    YOURLS has a "detect-mobile-device" plugin. Is that what you were looking for? Source: about 1 year ago
  • Tool/solution to "masquerade" or encode/decode part of the url to avoid showing subpaths details (f.e: myDomain.tld/myFolder/MyFile should became myDomain.tld/casualStringGeneratedAndMappedByTheTool) ?
    You will need to implement the YOURLS URL Shortener (https://yourls.org) and then implement the following YOURLS Plug-in - https://github.com/peterberbec/yourls-keyword_charset_length (Keywords, Charset & Length). Source: over 1 year ago
  • How create Short Links from my main domain name?
    Personally I would use something like this, although it does require a database. https://yourls.org/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Pointel DCCM and YOURLS, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Bitly - Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Polr - An open source URL shortener. A great non-profit and free alternative to bit.ly, TinyURL, or goo.gl.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

TinyURL - Are you sick of posting URLs in emails only to have it break when sent causing the recipient to...

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