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Pointel DCCM VS Polr

Compare Pointel DCCM VS Polr and see what are their differences

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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Polr logo Polr

An open source URL shortener. A great non-profit and free alternative to bit.ly, TinyURL, or goo.gl.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Polr Landing page
    Landing page //
    2023-09-26

Pointel DCCM videos

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Dynamic Contact Center Manager Testimonial

Polr videos

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Category Popularity

0-100% (relative to Pointel DCCM and Polr)

Pointel DCCM

Polr

Call Center Software
100 100%
Call Center Software
0% 0
Link Management
0 0%
Link Management
100% 100
Communication
100 100%
Communication
0% 0
URL Shortener
0 0%
URL Shortener
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and Polr

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
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Polr Reviews

11 Best Bitly Alternatives & Similar URL Shorteners
More than anything, Polr is free and an excellent choice for those who master technical knowledge. Before committing to this platform, you can check out its robust demo page. Once you create an account, you can manage and monitor each link you have made effortlessly.
Source: www.regendus.com
The 8 Best Alternatives to Google URL Shortener
Polr is an open-source project that allows people with the technical know-how to host their own URL shortener. It's available through the Polr project page and from GitHub. You can use the tool as-is or fork it if you have the programming abilities to do so. (If you're so inclined, it's written in PHP and Lumen, using MySQL as its primary database.) Though similar to Yourls,...
Source: zapier.com
The 5 Best Alternatives to Google URL Shortener
Polr is an open-source project that allows people with the technical know-how to host their own URL shortener. It's available through the Polr project page and from GitHub. You can use the tool as-is or fork it if you have the programming abilities to do so. (If you're so inclined, it's written in PHP and Lumen, using MySQL as its primary database.) Though similar to Yourls,...
Source: zapier.com

Social recommendations and mentions

Based on our record, Polr seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Polr mentions (2)

  • Copying microsofts aka.ms links with our internal Dns to help stop phishing
    That said, setting up a URL shortener to forward HTTP requests it pretty trivial. There are open source projects that already exist for this purpose. For example, https://polrproject.org/. Source: 12 months ago
  • Angular Project Ideas For Beginners 2022
    This is one of the trending angular project for beginners. In this application, the main feature will be the input for the link you’d like to shorten and the result’s output space. You can check the Polr for example. It is an open-source web application written in PHP and powered by Lumen. It uses MySQL as the primary database and provides a robust interface to manage your links. You can host it on your domain to... - Source: dev.to / over 2 years ago

What are some alternatives?

When comparing Pointel DCCM and Polr, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

YOURLS - YOURLS is a website that contains all the tools you need to create and launch your very own URL shortener. URL shorteners like bitly or TinyURL are fine for public use, but they offer limited options in terms of URL customization.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Bitly - Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

TinyURL - Are you sick of posting URLs in emails only to have it break when sent causing the recipient to...

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