Software Alternatives, Accelerators & Startups
Register | Login

Pointel DCCM VS Reviews.io

Compare Pointel DCCM VS Reviews.io and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Reviews.io logo Reviews.io

What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Reviews.io Landing page
    Landing page //
    2022-03-30

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Reviews.io videos

+ Add

Try REVIEWS.io Today

Category Popularity

0-100% (relative to Pointel DCCM and Reviews.io)

Pointel DCCM

Reviews.io

Call Center Software
100 100%
Call Center Software
0% 0
Product Reviews
0 0%
Product Reviews
100% 100
Communication
100 100%
Communication
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Pointel DCCM and Reviews.io. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and Reviews.io

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
Be the first one to post

Reviews.io Reviews

Yotpo vs Reviews.io – Pricing + 2 Alternatives
Yotpo vs Reviews.io – Pricing + 2 Alternatives April 7, 2019 Gets you Star Ratings in GooglePrice/mGet it now!YotpoYesCall to get a quoteReviews.ioYes$29/m for early stage startupsShopper ApprovedYes$79/m Planet Marketing discount (Normal Price is $99/m.)Trust PilotYes$299Online reviews are used for star rating extensions in Google PLAs and in Google AdsBoth Reviews.io and...
Source: planetmarketing.com
Compare 31 of the Best Online Reputation Management Software Services
The Reviews.io reputation management service invites reviews to the platforms where they are lacking a presence. This works by assigning a percentage of requests to platforms of the business’ choice.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Reviews.io seems to be more popular. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Reviews.io mentions (23)

  • Trustpilot vs Reviews.io
    Does anyone have good (or bad) experiences with Trustpilot? I'm thinking about transferring all our reviews to reviews.io, where the paid plan is half the price. Source: 6 months ago
  • When asking customers to leave a review, should I point them towards a single review site or multiple? (Trustpilot, reviews.io, feefo, Google Reviews, etc.)
    Also, if I understand correctly, to even appear on reviews.io I would need to pay a monthly fee, is that correct? Source: 10 months ago
  • Comprehensive Car Insurance with AXA: Benefits, Discounts, and Claims Process
    Bell Insurance vs. AXA: Bell Insurance has poor customer satisfaction, according to http://reviews.io. Bell Insurance tends to have higher prices, especially for young drivers. Source: 11 months ago
  • Is playerup a scam or is it legit - find out more
    3- Playerup reviews via reviews.io. Source: about 1 year ago
  • Buy Apple Products with bitcoin!
    Good afternoon, I am trying to contact you for more than a month. My purchase order number 9003 has not been yet delivered to me. I left my reviews on trust pilot and reviews.io websites. Hope you will reply to my reviews on those websites, and please, if you are watching this comment, I beg you to contact me ASAP. Source: about 1 year ago
View more

What are some alternatives?

When comparing Pointel DCCM and Reviews.io, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently

Loading...