Software Alternatives & Reviews

Pointel DCCM VS Gust

Compare Pointel DCCM VS Gust and see what are their differences

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Gust logo Gust

Global platform for the sourcing of early-stage investments
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Gust Landing page
    Landing page //
    2023-08-23

Pointel DCCM videos

Dynamic Contact Center Manager Testimonial

Gust videos

Fnhon Gust 2021 Full Review

More videos:

  • Review - Review Fnhon Gust Sultan???
  • Review - Lego Elves The Dragon Sanctuary Gust Wind Dragon Part 1 Build Review Silly Play - Kids Toys

Category Popularity

0-100% (relative to Pointel DCCM and Gust)
Call Center Software
100 100%
0% 0
Fintech
0 0%
100% 100
Communication
100 100%
0% 0
Business Planning
0 0%
100% 100

User comments

Share your experience with using Pointel DCCM and Gust. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Gust seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Gust mentions (4)

  • Any recommendations where to open a business in order to run solopreneur/freelance business?
    There are all-in-one platforms like Stripe Atlas and Gust that do all the heavy lifting if you're interested in conducting business as a US entity. I'm sure similar services exist in the EU. Source: over 1 year ago
  • Angel Investing vs Private Equity vs VCs… which works for you?
    There are lots of different ways you can get an angel to invest in your business. One of the easiest ways is to network with investors, either online (e.g. On social media sites like LinkedIn) or offline (e.g. At networking events). There are also specific angel investor networks that you can sign up to, including Gust and the Angel Capital Association (ACA). - Source: dev.to / almost 2 years ago
  • 1 thing every SaaS founder should know when fundraising
    For angel investors Gust looks very interesting and I think its worth a look. Source: almost 3 years ago
  • Pre-seed capital raise and incorporation
    Gust.com makes it very easy to set up a Deleware C-Corp and handle things like cap table, SAFEs etc. Source: almost 3 years ago

What are some alternatives?

When comparing Pointel DCCM and Gust, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Startup Falcon - Startup Falcon is an automated valuation calculator for startups.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Liveplan - LivePlan helps entrepreneurs and small-to-medium size business owners build dynamic business plans and track performance against their goals.