Software Alternatives & Reviews

Pointel DCCM VS Stripe

Compare Pointel DCCM VS Stripe and see what are their differences

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Stripe logo Stripe

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Stripe Landing page
    Landing page //
    2024-04-30

Pointel DCCM videos

Dynamic Contact Center Manager Testimonial

Stripe videos

PayPal VS Stripe 2020: Which Online Payment Processor Is Best For Your Business?

More videos:

  • Review - Stripe Review Video
  • Review - BEWARE: CLOSE YOUR STRIPE ACCOUNT!!! *BEFORE THEY DO*

Category Popularity

0-100% (relative to Pointel DCCM and Stripe)
Call Center Software
100 100%
0% 0
Online Payments
0 0%
100% 100
Communication
100 100%
0% 0
Recurring Billing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pointel DCCM and Stripe

Pointel DCCM Reviews

We have no reviews of Pointel DCCM yet.
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Stripe Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly
Stripe is a payment processor. Its software and APIs enable businesses to accept payments, send payouts, and manage their businesses online. Stripe offers its customers a full-stack payment process – it serves as both a third-party payment processor and a payment gateway.
Source: rainex.io
9 Gumroad Alternatives to help you get started asap
From Sahil's statements, Gumroad uses Stripe for processing the payment and Stripe is charging Gumroad. So, whatever 2.9% is paid by the seller is actually going to Stripe (roughly 2-3%) but not to Gumroad.
5+ Best Payoneer Alternatives For Freelancers & Businesses
Unlike Payoneer, Stripe enables you to collect recurring payments. So if you have a business that uses a subscription/recurring model, Stripe would be an ideal choice.
9 Best Payoneer Alternatives for Freelancers | 2022
With organizations such as Shopify, Zoom, Amazon, and Booking.com using it for payment collection you can be sure as a freelancer to never miss on your pay with Stripe. And just like PayPal, Stripe allows for the collection and sending of cash internationally and domestically.
10 Best Payment Gateways for Your Online Business in Malaysia (2021)
Stripe is one of the fastest growing payment solutions in the world. Thanks to it being developer-friendly, you’ll find Stripe integrated with a large number of popular sites and apps online.

Social recommendations and mentions

Based on our record, Stripe seems to be more popular. It has been mentiond 242 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Stripe mentions (242)

  • Setting Up Stripe Payments in React
    Before you can start accepting payments with Stripe Checkout, you need to create a Stripe account. Visit the Stripe website and sign up for an account. Once you have created an account, you will receive an API key that you will use to authenticate your requests to the Stripe API. - Source: dev.to / 7 days ago
  • Build and deploy a Next.js ecommerce website in 5 steps
    Next, we will enable checkout and payment processing through Stripe. First, install the Stripe clients with the following command:. - Source: dev.to / 8 days ago
  • Start Charging Customers with Django and DjStripe
    Head to Stripe and register if you haven't already. We can use the Stripe API in Test Mode to build the e-commerce app. You can add a bank account and get verified later when you're ready to start collecting real payments. - Source: dev.to / 18 days ago
  • Highlights from Stripe's annual 2023 letter
    Stripe published its 2023 annual letter last week. Much like the previous edition it was filled with a lot of interesting nuggets. Stripe has a strong history of being fairly transparent with its practices. These range from engineering challenges through its blogs as well as thought leadership in the financial and entrepreneurship space. I personally like the writing style of this letter as it doesn’t seem... - Source: dev.to / about 2 months ago
  • Hyper IDE, using No-Code and Low-Code to Generate Software
    Imagine you want to create an API endpoint that allows users to register in your backend, while simultaneously making a payment towards Stripe. This could be for something that's a subscription-based service, where you charge people for access to something. - Source: dev.to / 4 months ago
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What are some alternatives?

When comparing Pointel DCCM and Stripe, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.