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Pointel DCCM VS GrabIt

Compare Pointel DCCM VS GrabIt and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

GrabIt logo GrabIt

GrabIt is a free application that enables you to easily find and download content from Usenet news...
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • GrabIt Landing page
    Landing page //
    2018-10-23

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

GrabIt videos

+ Add

Grabit Pro Screw Extractor - Review

More videos:

  • Tutorial - How to Remove A Stripped Screw - Alden Pro Grabit Video Review
  • Review - Alden Grabit Review

Category Popularity

0-100% (relative to Pointel DCCM and GrabIt)

Pointel DCCM

GrabIt

Call Center Software
100 100%
Call Center Software
0% 0
Tool
0 0%
Tool
100% 100
Communication
7 7%
Communication
93% 93
Usenet
0 0%
Usenet
100% 100

User comments

Share your experience with using Pointel DCCM and GrabIt. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, GrabIt seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

GrabIt mentions (1)

  • Looking for old Australian Rugby Games (ARL, NSWRL, NRL)
    Yeah, well I signed upto usenetserver.com and threw a few bucks at shemes.com to search, seems there is a heap of .exe's to downolad and the one game I managed to download had no audio.. Seems like a minefield! :D - will keep searching, however can only find random games, not a pack. Looks like an interesting place tho! Source: over 2 years ago

What are some alternatives?

When comparing Pointel DCCM and GrabIt, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SABnzbd - SABnzbd is a free/open-source cross-platform binary newsreader written in Python.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

NZBGet - The most efficient usenet downloader.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

NewsBin - NewsBin Pro is a Usenet NNTP newsreader that downloads and decodes binary file attachments to...

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