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Pointel DCCM VS faxZero

Compare Pointel DCCM VS faxZero and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

faxZero logo faxZero

Internet fax application.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • faxZero Landing page
    Landing page //
    2023-09-24

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

faxZero videos

+ Add

FaxZero Review How to Send Faxes for Free Using Online Fax Software

More videos:

  • Tutorial - How To Send a Fax For Free and Test if it Works - FaxZero.com - FaxToy.net - Windows 10
  • Tutorial - How To Use Faxzero

Category Popularity

0-100% (relative to Pointel DCCM and faxZero)

Pointel DCCM

faxZero

Call Center Software
100 100%
Call Center Software
0% 0
Communication
6 6%
Communication
94% 94
Office & Productivity
0 0%
Office & Productivity
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

Share your experience with using Pointel DCCM and faxZero. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, faxZero seems to be more popular. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

faxZero mentions (37)

  • A place I can go to have a fax sent in orchards?
    Fax Zero is one I can vouch for, despite the site looking super sketchy hah. Source: about 1 year ago
  • Electronic filing of grievances
    Also, Google free digital fax, here is fax zero that you can send a few for free or pay for a lot more access. But the free version should be good for you. Source: about 1 year ago
  • Updates on the EarnIt act
    1) If you can post on Reddit, Twitter, or Tiktok, please do so and share it in the discord server if you’ve joined so we can boost. 2) If Faxing, use https://faxzero.com/ You get 5 free faxes per email. Extremely effective. If you can't call, please email or fax. Source: about 1 year ago
  • Anybody filed taxes via fax recently?
    For those who need to send short faxes (up to 3 pages), then FaxZero.Com is a good, free option. I've used it successfully many times for occasionally random places that insist on fax. Source: about 1 year ago
  • Hi!! Do you have any recommendations on using a app to fax some documents to USCIS
    I used https://faxzero.com/ it was easy and probably the cheapest. No need to make an account or monthly subscription. Source: about 1 year ago
View more

What are some alternatives?

When comparing Pointel DCCM and faxZero, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Hellofax - Easy. Reliable. Online faxing. Send & receive faxes from anywhere.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

GotFreeFax - Send Free Fax Online to the U.S. and Canada.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

eFax - Over 11 million people use eFax every day for their fax communications.

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