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Pointel DCCM VS Diskdeleter

Compare Pointel DCCM VS Diskdeleter and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Diskdeleter logo Diskdeleter

Diskdeleter is data removal software that helps protect your privacy by securely deleting data from your hard drive.
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Diskdeleter Landing page
    Landing page //
    2022-02-15

Pointel DCCM videos

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Dynamic Contact Center Manager Testimonial

Diskdeleter videos

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Category Popularity

0-100% (relative to Pointel DCCM and Diskdeleter)

Pointel DCCM

Diskdeleter

Call Center Software
100 100%
Call Center Software
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Communication
100 100%
Communication
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

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What are some alternatives?

When comparing Pointel DCCM and Diskdeleter, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Blancco Drive Eraser - Hard Drive Erasure Software

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Wiperapp - Software build to meet all needs of companies dealing with erasing data on daily basis.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

HDShredder - HDShredder by Miray Software deletes entire hard disks, partitions or other storage media securely and according to international standards if desired. Safely recycle your hard drive!

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