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Pointel DCCM VS Blancco Drive Eraser

Compare Pointel DCCM VS Blancco Drive Eraser and see what are their differences

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Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Blancco Drive Eraser logo Blancco Drive Eraser

Hard Drive Erasure Software
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Blancco Drive Eraser Landing page
    Landing page //
    2023-06-16

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Blancco Drive Eraser videos

+ Add

Blancco Drive Eraser Product Overview

More videos:

  • Tutorial - [Video] How to Erase Servers with Blancco Drive Eraser

Category Popularity

0-100% (relative to Pointel DCCM and Blancco Drive Eraser)

Pointel DCCM

Blancco Drive Eraser

Call Center Software
100 100%
Call Center Software
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Communication
100 100%
Communication
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

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What are some alternatives?

When comparing Pointel DCCM and Blancco Drive Eraser, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Diskdeleter - Diskdeleter is data removal software that helps protect your privacy by securely deleting data from your hard drive.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

DriveStrike - Remote Wipe on any operating system in one place using DriveStrike. Data Breach Protection for your laptop, smartphone, and tablet.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Wiperapp - Software build to meet all needs of companies dealing with erasing data on daily basis.

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