Software Alternatives, Accelerators & Startups

Plutio VS ManageEngine SupportCenter Plus

Compare Plutio VS ManageEngine SupportCenter Plus and see what are their differences

Plutio logo Plutio

Run your entire business from one intuitive platform

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
  • Plutio Landing page
    Landing page //
    2023-01-07

Manage projects and tasks, create proposals and contracts, send invoices and get paid online, collaborate with your clients and team, plus so much more from one initiative and deeply customisable platform.

  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09

Plutio

Website
plutio.com
$ Details
paid Free Trial $15.0 / Monthly (Solo Plan)
Platforms
Browser iOS Android Mac OSX Windows REST API

ManageEngine SupportCenter Plus

Pricing URL
-
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS

Plutio features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Plutio videos

Plutio Review: February 2020

More videos:

  • Review - Plutio Review - Best Project Management Software In 2020?
  • Tutorial - Plutio Review - How To Manage Projects Effectively For Freelancers & Small Teams

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Plutio and ManageEngine SupportCenter Plus)
Project Management
100 100%
0% 0
Help Desk
0 0%
100% 100
Team Collaboration
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Plutio and ManageEngine SupportCenter Plus

Plutio Reviews

13 Personal CRM systems for your everyday life
https://plutio.com/ Plutio is a project management tool that also doubles as a personal CRM. Plutio helps you complete projects, tasks, and manage your clients and customers in one application with mobile and web access.
Source: ryzeapp.co

ManageEngine SupportCenter Plus Reviews

We have no reviews of ManageEngine SupportCenter Plus yet.
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What are some alternatives?

When comparing Plutio and ManageEngine SupportCenter Plus, you can also consider the following products

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Creativity 365 - Cross-device content creation suite

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Ask Avenue - Ask Avenue is a two-way communication medium between potential homebuyers/sellers and realtors.