Plivo simplifies customer engagement for leading brands like IBM, MercadoLibre, OneLogin and Zomato. Plivo’s suite of AI-driven solutions integrate seamlessly across multiple channels and enable businesses to acquire, service, and grow their global customer base. Founded in 2011, Plivo's offerings encompass programmable messaging and voice calls, OTP verification, loyalty marketing, contact center, and sales engagement.
The problem we solve is that businesses struggle to effectively engage customers today e.g., SMS = Fraud, Email = Junk, Voice = Calls Screened, Apps = Download Fatigue, muted notifications.
Our solution is to enable businesses to engage with their customers through personalised, interactive, and secure communication using business messaging apps like WhatsApp.
We sell our services to Enterprises on three main use cases where we automate any customer journey with integration to IT systems: • Personalized, Interactive and Secure notifications: Complementing existing SMS and Email notifications i.e., business tick vs. fraud & spam. • Conversational Sales (& lead generation): Open a conversation with a customer with 98% Open rates, 45-60% CTR and 4X conversion of Email. • Conversational support: Support your customers where they chat with their friends and customers. No more annoying wait for a web chat We support industry verticals that engage in a lot of messaging today e.g. BFSI, aviation, recruitment, transportation& logistics, IT service management, Travel & hospitality.
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I would recommend this to someone looking for a way to automate outbound calls. You don't need a developer, Plivo does all the heavy lifting for you. I use it for all my marketing needs and it has made my life so much easier. I have used it for a couple of years now, and I am always pleased with the quality of service and support.
Based on our record, Plivo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is so nostalgic. I actually met my cofounder on github due to a discussion on twisted vs gevent back in 2011. I had my inital code in twisted and he wrote the gevent piece. Fast forward 12 years and we still use gevent at http://plivo.com :) Some of our initial code snippets: # Twisted. - Source: Hacker News / 10 months ago
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