Plivo simplifies customer engagement for leading brands like IBM, MercadoLibre, OneLogin and Zomato. Plivo’s suite of AI-driven solutions integrate seamlessly across multiple channels and enable businesses to acquire, service, and grow their global customer base. Founded in 2011, Plivo's offerings encompass programmable messaging and voice calls, OTP verification, loyalty marketing, contact center, and sales engagement.
To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
I would recommend this to someone looking for a way to automate outbound calls. You don't need a developer, Plivo does all the heavy lifting for you. I use it for all my marketing needs and it has made my life so much easier. I have used it for a couple of years now, and I am always pleased with the quality of service and support.
Based on our record, Plivo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is so nostalgic. I actually met my cofounder on github due to a discussion on twisted vs gevent back in 2011. I had my inital code in twisted and he wrote the gevent piece. Fast forward 12 years and we still use gevent at http://plivo.com :) Some of our initial code snippets: # Twisted. - Source: Hacker News / 9 months ago
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