Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, UpHabit seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Have you looked at UpHabit? It appears to match what you’re looking for https://uphabit.com/. Source: almost 2 years ago
I really like Uphabit. It lets you take notes and set reminders, etc. https://uphabit.com/. Source: about 2 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Dex - One place for your relationships — impress with thoughtfulness
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Monica - Monica is an open-source personal CRM to keep track of your friends and family.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Cloze - Smarter Relationship Management