Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, tray.io seems to be more popular. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use Integration Platforms: Tools like Zapier, Integromat, and Unified, AI-powered iPaaS for every team to automate at scale | Tray.io let you connect Shopify with other apps without coding. Source: 7 months ago
Check out tray.io - it's basically "more technical Zapier". Source: 11 months ago
Anaplan (anaplan.com) is an option as you'll need to setup an integration via tray.io. They are not add-ons but separate applications that will take your Xero data and replicate a copy of the data into Anaplan. Once the Xero data is in Anaplan you'll be able to do the detailed Cash Flow. I don't work for any of the companies discussed here. Source: over 1 year ago
Check out tray.io they have connectors with Monday.com and Atera which can do alot of the heavy lifting. All you would need to do is create rules. Use Monday.com to house the information tied to the Atera Customer or Device. Source: over 1 year ago
The best way to do something like this would be to implement a tray.io, but I'd like to know if there's an extension or addon that can also tackle this workflow. Source: over 1 year ago
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Improvado.io - Improvado is an ETL platform that extracts data from 300+ pre-built connectors, transforms it, and seamlessly loads the results to wherever you need them. No more Tedious Manual Work, Errors or Discrepancies. Contact us for a demo.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Integrator.io iPaaS by Celigo - Next-Generation iPaaS integration platform