Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Based on our record, Toast seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Toast is the point of sale system that many restaurants use - it integrates a lots of aspects of the restaurant https://pos.toasttab.com/. Source: over 1 year ago
Hey! I'm not as familiar with the restaurant space but I've heard good things about Toast. You may need to use their point-of-sale system to get the full benefits, but they do have a CRM, ERP tools, and some marketing capabilities built into their software. Source: over 1 year ago
For others who are confused: Toast is a point-of-sale (POS) app used by restaurants to charge customers. Source: over 1 year ago
Even without robots, services like Toast can cut down the number of waiters needed by moving ordering & table service to smartphones. Source: almost 2 years ago
I think toast https://pos.toasttab.com/ does this for restaurants. They sell point of sale systems, but also back office software too. That enables them to collect all the data, then they provide analytics that is supposed to help the restaurant be more profitable. Source: about 2 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
TouchBistro - iPad based Point of Sale solution for restaurants