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PlayVox VS SRM

Compare PlayVox VS SRM and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

SRM logo SRM

SRM Institute of Science and Technology (formerly known as SRM University) is India's top private university offering undergraduate, postgraduate and doctoral programs in Engineering, Management, Medicine and Health Sciences, and Science & Humanitie…
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • SRM Landing page
    Landing page //
    2023-09-17

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

SRM videos

+ Add

SRM University Review and Admission process | Fee , Campus , placement | SRm vs Vit vs MIT Vs thapar

More videos:

  • Review - SRM UNIVERSITY 2020 REVIEW | Placement Analysis | KTR VS Ramapuram Campus Comparison | Worth it ??
  • Review - SRM University Review 2021 !! || Alcohol Culture, Hostel Food , Placements , Fees, Accommodation etc

Category Popularity

0-100% (relative to PlayVox and SRM)

PlayVox

SRM

Communication
100 100%
Communication
0% 0
Equipment Rental Management
0 0%
Equipment Rental Management
100% 100
Work Management
100 100%
Work Management
0% 0
Online Bookings
0 0%
Online Bookings
100% 100

User comments

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What are some alternatives?

When comparing PlayVox and SRM, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

EZRentOut - EZRentOut is a cloud based equipment rental software for rental businesses.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

ToolHound - ToolHounds asset tracking system gives the assurance that the tools and equipment are being efficiently tracked and managed.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

RentalExpert - Property Management Company for Mobile & Baldwin County. We feature homes for rent and manage properties efficiently and effectively.

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