PlayVox
Scorebuddy
ActivTrak
Five9
Calabrio ONE
Stella Connect
Observe.AI
klaus
ReachOut
DeltaSalesApp
Smart Service
Service Cloud Field Service
Oracle Siebel Field Service
ManageMart
Synchroteam
Tookan
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
PlayVox ReachOutScorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Service Cloud Field Service - Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.