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PlayVox VS InsightSquared

Compare PlayVox VS InsightSquared and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

InsightSquared logo InsightSquared

#1 for Salesforce.com Pipeline forecasting, profitability analysis, activity tracking: all the small business intelligence you need. Works using CRM data and automatic syncing.
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • InsightSquared Landing page
    Landing page //
    2021-09-29

  learn.insightsquared.comSoftware by InsightSquared

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

InsightSquared videos

+ Add

InsightSquared Customer Webinar - A Sales VP's Guide to the Quarterly Business Review

More videos:

  • Review - Nate G. Reviews His Experience Using InsightSquared
  • Review - What is InsightSquared?

Category Popularity

0-100% (relative to PlayVox and InsightSquared)

PlayVox

InsightSquared

Communication
100 100%
Communication
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Work Management
100 100%
Work Management
0% 0
Business Intelligence
0 0%
Business Intelligence
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PlayVox and InsightSquared

PlayVox Reviews

We have no reviews of PlayVox yet.
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InsightSquared Reviews

8 Alternatives to Apache Superset That’ll Empower Start-ups and Small Businesses with BI
Apache Superset can hold a vast universe of SQL data to fit their users' needs. InsightSquared is a revenue intelligence specialised business intelligence tool. Therefore, InsightSquared integrations are limited to that purpose.
Source: trevor.io

What are some alternatives?

When comparing PlayVox and InsightSquared, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Clari - Clari is a predictive analytics platform for sales people.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Sisense - The BI & Dashboard Software to handle multiple, large data sets.

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