Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
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Based on our record, If I Knew Then (book) seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://hbs1963.com - As the 50th reunion of Harvard Business School's Class of 1963 approached, we asked the class members if they had any advice to pass along to younger generations. Source: almost 2 years ago
Idea and inspiration from: Harvard Class Advice -> It's an interesting read ! Source: almost 3 years ago
I don't know if this is real but it seems interesting. Source: almost 3 years ago
Here’s an entire blog dedicated to “If I knew then” by Harvard alum: https://hbs1963.com/. Source: about 3 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
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